Your privacy is important to us. This privacy statement describes the online information practices which we at Nicole Berberian.com ("we", "our") employ in relation to the information which you, our customers, ("you", "your") provide when using the www.nicoleberberian.com site ("Website"). By accessing and using the Website you are accepting and agreeing to the practices described in this Privacy Policy.
The Information We Collect
We collect personally identifiable information relating to you (including name, address, phone number, e-mail address, credit/debit card information) ("Personal Information") in the following situations:
- Information you provide: when you register on the Website for a newsletters, mail outs or otherwise contact us to obtain information relating to us or our services (including when you update communicate with us by e-mail, phone or otherwise);
- Information collected automatically using "cookies": whenever you interact with the Website, we receive and store certain types of information using "cookies". We describe how we use "cookies";
- Information collected automatically by our "Automated Feedback System": our systems include technology which provides automatic feedback reports to our support team on the performance of our services and any problems you may be experiencing with them. Generally, these automated reports contain no Personal Information other than your e-mail address or account name.
- Information from other sources: we receive information from third parties we use in providing services to you from time to time (including account and credit history information from our third party payment card processor and credit bureaus).
How We Normally Use Information About You
We will only use your Personal Information for the purpose(s) for which you provide it to us including for example to:
- respond to your enquiries;
- provide you with services and products and to process payments;
- diagnose technical problems and measure the performance and quality of our services;
- communicate with you about our products, services and promotional offers;
- update our records and maintain any on-line account you may have with us;
- prevent or detect fraud or abuses of our Website; and
- enable third parties to carry out technical, logistical or other functions on our behalf.
We only share your Personal Information with our other offices or authorised distributors where appropriate and with other entities only as described below. We ensure the parties with whom we share your Personal Information follow practices at least as protective as those described in this Privacy Policy:
- Agents: From time to time we employ other companies to perform functions on our behalf including processing credit card payments, sending customer communications, analysing data, providing marketing assistance and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes;
- Promotional offers: If you have consented in advance we send you information on our products and services . If you no longer want to receive such offers, please notify us by via our web form
- Business transfers: In any corporate transactions affecting us, Personal Information is generally one of the transferred assets.
- Fraud / Credit Risk: Where necessary to prevent fraud or reduce credit risk we may exchange your Personal Information with other companies and organisations;
- With your consent: In situations other than those set out above, where your Personal Information might go to third parties, your will be notified in advance and given the opportunity to choose not to share your information.
If you are resident in the European Union please note that we may transfer Personal Information you provide to us to other countries outside the European Union (including the United States), the data protection laws of which may differ from those of the European Union and you expressly agree to such transfer.
Collection of Information by Third-Party Sites
Our Website contains links to other websites including that of our appointed third payment processor. The information practices of these third party sites may be different to ours. You should consult the privacy notices of those third party sites as we have no control over information that is submitted to, or collected by them.
Security
We employ security measures to prevent unauthorized access to information that we collect online.
We together with our appointed third party payment processor use secure webpages when you request a subscription to one of our services or order a product from us. All data transmitted via these pages (including credit card details) is 128bit encrypted so it is transmitted securely. To verify this, when placing an order using the Website a padlock will appear in your browser. It is normally in the status bar, towards the right hand side, at the bottom of your browser window. You can double click this padlock to verify that the secure certificate has been issued to the Website.
Please note that email correspondence with us is in free format text and cannot be encrypted. Accordingly please do not send any sensitive information such as credit card details or passwords via email.
"Cookies"
A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer's hard disk so that the website can remember who you are. A cookie will typically contain the name of the domain from which the cookie has come, the "lifetime" of the cookie, and a value, usually a randomly generated unique number.
When you login to the Accounts section of our Website we send you a session cookie. Cookies may be used in the following ways:
• To enable the personalisation features on our Website (which give you the ability to recall recently viewed pages and see information which you have submitted on line);
• To compile anonymous, aggregated statistics that allow us to understand how users use our Website and to help us improve the structure of our Website. We cannot identify you personally in this way.
Two types of cookies may be used on this website, session cookies, which are temporary cookies that remain in the cookie file of your browser until you leave the site, and persistent cookies, which remain in the cookie file of your browser for much longer (though how long will depend on the lifetime of the specific cookie).
Disabling / Enabling Cookies
You can accept or decline "cookies" by modifying the setting in your browser. Please note that if you disable "cookies" you may not be able to use all the features of our Website.
Revisions to this Privacy Policy
We reserve the right to revise this Privacy Policy or any part of it from time to time. We will notify you of any such changes by posting a notice on the Website. Please review the Privacy Policy periodically for changes. Unless stated otherwise, our current Privacy Policy applies from time to time to all information that we have about you.
How to Contact Us
If you have any questions or concerns about this Privacy Policy or how we use your Personal Information you may contact us via our web form. If at any time you decide that you no longer wish us to hold or use any of your Personal Information or wish to change the use to which your Personal Information can be put, please let us know by contacting us via our web form.
Controller of Your Information
Information which you provide to us or we gather from the Website is controlled by nicoleberberian.com
Last Updated: February 2009
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